Unable to get certain Airtel payment channels . No action taken in spite of multiple requests

Name of Complainant Ramesh PLN
Date of ComplaintJanuary 19, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramesh PLN:

Channels like 878, 882,278 ( to name a few) are not working on Airtel DTH since 14th Jan 2020. Complaint is made through Airtel service number 198 on the same date.

No response so calling everyday until today ( 19 Jan 2020) since then no action has been initiated from their end. Everyday minimum I am spending 20 to 30 mins to convey the problem at different levels of customer care persons of AIRTEL DTH.

They have not taken any of my words seriously , even though I said that I am going to approach the consumer forum in this regard. Loosing money without using them, mental agony and loss of time…it’s really a very ignorant way that the air tel is treating their customers.

my Airtel DTH service ID: 3006003807

my contact : 9003130139

Image Uploaded by Ramesh PLN:

Unable to get certain Airtel payment channels . No action taken in spite of multiple requests

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