Unable to create returns on Flipkart and company baselessly rejecting it within the return window

Name of Complainant Utsa Sarkar
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Utsa Sarkar:

I do purchase a lot of products from Flipkart and have never faced such issue with returns. System says that there is high number of returns from the account. Yes, it will be because i have a lot number of orders done, so return rate will be a bit higher. Dont they see the amount of net purchases done ?

I am not being allowed to create return for products which is not proper and has severe quality issues. Ordered 22 items out of which 9 needs to be returned. Flipkart is rejecting my return requests and not accepting it.

Image Uploaded by Utsa Sarkar:

Unable to create returns on Flipkart and company baselessly rejecting it within the return window

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