Unable to claim Amazon prime membership due to Airtel Thanks App defect

Name of Complainant Mitali Jani
Date of ComplaintJuly 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mitali Jani:

My prepaid plan has the Amazon Prime membership benefits, However I’m unable to claim the same because if the unexpected Thanks App behaviour.

However when I click discover Airtel thanks it shows an unexpected screen.

Big glitch have visited nearby Airtel store thrice for this no one is able to help.

Also sent email no response.

Tried  re installing app selecting app data and cache and every possible thing.

Image Uploaded by Mitali Jani:

Unable to claim Amazon prime membership due to Airtel Thanks App defect

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