un consent order received not refund 864 amount

Name of Complainant vikram singh
Date of ComplaintJanuary 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by vikram singh:

I have returned item un consent order to meesho on 08 0ct – 2022 * They promised they will process refund next day that is *9th oct 2022 ****. No refund processed. After couple of days we contacted them and they said refund already processed. After an small argument they asked me to send bank statement in PDF format. Upon their request I have sent statement and password for that PDF file. After that I have contacted them almost 100 times and dropped 100 emails. They won’t respond properly. Every time they say we will process refund in 7 days. It’s been almost 120 days. Now when I’m contacting them, they are disconnecting my call in the middle of discussion. This is the worst experience from meesho
They disconnected my call for * times in the middle of the discussion.

I don’t understand why they are not able to process refund for my order even after I have sent you them bank statement with password.
order no – 447838748690
Complaint No -51961016
Mobile no – 9887428142

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