| Name of Complainant | |
| Date of Complaint | August 2, 2019 |
| Name(s) of companies complained against | Ubereats |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I today placed an order on Uber eats with Order #EC013 at 2:19 pm today. The estimated delivery time for my order was 3:05pm and the maximum time for delivery was 3:35 pm. The order came in at 4:00. I tried contacting the delivery boy, who ofcourse was not bothered that my order has been delayed due to his very casual approach. On asking him on when I will receive my order, I could hear a grin and then he asked me whether I want the order not? The worst part about this scenario is that there is no email id or customer care number available any where on the internet.
A company like Ubereats should not be allowed to operate in India if there cannot provide basic contact information to their customers. It seems like a scam.
I would have cancelled the order if it was cash on delivery, but as I had already paid for it, I knew Ubereats would for no reason decide to deduct money.
Highly unprofessional service. The government should bar such companies from operating as they do not exist physically but only virtually.
Image Uploaded by Ankur Jindal:
