Uber directed me to VZ-ViCMS ringtone service activation without consent

Name of Complainant Chetan Rane
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against , , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chetan Rane:

I tried logging-in in my uber app with my phone number. It said the number is already in use. A form was sent to me that said the number needs to be verified that it is yours. In that 3 numbers were given saying dail these to get verification and send that screenshot to get back your number. I dailed those numbers 1 and last one was not working, middle one started a ringtone service and deducted 30rs without asking me for confirmation.

Here is what I received in SMS from VZ-ViCMS :

Hello!

Thank you for downloading RT_DEALS from SK_Mobi.

You have been charged Rs. 30

Your balance is Rs. 46.96

Image Uploaded by Chetan Rane:

Uber directed me to VZ-ViCMS ringtone service activation without consent

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