Uber Cab Complaint: Overcharged by Driver- App shows trip as cancelled

Name of Complainant Vinci Khurana
Date of ComplaintSeptember 17, 2017
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinci Khurana:

Hello ,

So I booked a cab (Uber) for my sister at night for Sunday Morning 5:15-5:30. Estimated fare was 190-249.

My sister in the morning boarded the cab at 5:36 to from Tagore park to Jawaharlal Nehru Stadium. Driver asked for 482 rupees. My sister couldn’t reach me so she paid the amount.

When I next checked the ride shows as cancelled when it most definitely wasn’t. On top of it , it still shows I have to pay 42 as the cancellation fee.

Neither Did I cancel the ride on top of it I paid 300 extra to Driver. Uber is not willing to accept that this happend. All they say is they can’t find this trip.

i would like assitance on this and if required file a complaint against Uber and the Driver.

Image Uploaded by Vinci Khurana:

Uber Cab Complaint: Overcharged by Driver- App shows trip as cancelled

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