twice recharged

Name of Complainant Vijaya Veeraraghavan
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijaya Veeraraghavan:

I have recharged to the mobile number 9790730474 for Rs.598/-, but when I typed the OTP I have received, it said wrong, 2nd time also it said  the same, and it warned me only one attempt left, so I requested to resend OTP again. When I entered the new OTP, I* received the SMS as two times RS.598/- is deducted in my account and the mobile is recharged twice. I request you to return one Rs.598/- to my bank account please

Vijaya Veeraraghavan

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twice recharged

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