Name of Complainant	Manoj Yadav
Date of Complaint	January 24, 2022
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Bought a TV (really expensive) from flipkart with extended warranty from their authorized “Flipkart Protect which is off handed to a third party called Jeeves.”.
It has been 6 months since the TV stopped working and Jeeves has denied us service and provided false information.
We have been wasting 1 hour every day on a call with jeeves or flipkart who are playing ping pong with us and denying service.
We found that this is an elaborate game that Jeeves and Flipkart are playing and has been reported by 2500 customers on mouthshut.com as well as the reviews on flipkart products mention: Do not buy extended warranty from jeeves.
We bought a TV from flipkart ALONGWITH extended warranty via their authorized provider called “Jeeves Consumer Services”.

The TV stopped working and it has been more than 6 months since we have contacted Jeeves and there has been no resolution at all. On top of that, Jeeves’ representatives have repeatedly tried to make a fool of us by giving false information repeatedly.
Jeeves Says: Contact Flipkart.
Flipkart Says: Contact Jeeves.
Flipkart Protect T & C
Guess what, they are not replying.
I firmly believe that Jeeves Consumer Services is a warranty scam. It also paints a shitty picture of “Flipkart Protect Program”. More information:

Further, digging on the internet reveals this:

Search on mouthshut.com – 2500 people say that jeevs service is 1 star. Entertain your eyes:
Jeeves co. reported as a big fraud on mouthshut.com
Note the mention of fraud, scam and denial of service.
They are a lost cause on amazon as well: 1-star rated on amazon
Do a google search with three words: flipkart jeeves scam – the cruel saga of extorting money in the name of warranty scam will surface as the first link.

Image Uploaded by Manoj Yadav: