Travolook did not book my flight ticket and they are not refunding my money as well. Its over 100 days now

Name of Complainant SAGAR CHHABRIA
Date of ComplaintSeptember 30, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by SAGAR CHHABRIA:

I have booked my flight ticket from Mumbai to Raipur(travel date 20 Aug 2022) through https://www.travolook.in/ website. The booking was done on 9th June 2022. As soon as I did the booking , I got a message that my ticket is not confirmed and it will be confirmed within 30 minutes.

After 30 mins I received an email that my ticket booking is not confirmed and my full refund of 4168Rs will be refunded. After that I have done hundreds of call to customer care, sent emails , provided them my bank account details, account number etc but they have not refunded the amount till date even after 3 months. Every time I call the customer call executive inform me that my money will be refunded within one week, but it has not till date.

Here are my details

Name : SAGAR SATISHKUMAR CHHABRIA
Flight Booking Done by : https://www.travolook.in/
Date of Booking: 09/06/2022
Date of Travel: 20/08/2022

Can you please help me get the refund of my money

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