Travelook is not refunding money for cancelled flight bookings, providing false information over helpline

Name of Complainant Pralay Kumar Yadav
Date of ComplaintJuly 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pralay Kumar Yadav:

I booked a flight ticket for my son on 9th June,2022, which immediately got cancelled by Travelook itself sighting reason of PNR not generated. Post that even after several helpline conversations, and mails,they have not refunded the money debited from my credit card. In all the conversations over phone and mail, they are only postponing the refund proceeds date.

Image Uploaded by Pralay Kumar Yadav:

Travelook is not refunding money for cancelled flight bookings, providing false information over helpline

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