| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Travelgenio |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Booked a flight through their website. The flight was on 1st of March. The airline Vistara cancelled the flight and on contacting them authorized a full refund. I spoke to my travelgenio after that to claim my refund and they said they will need an authorization from Vistara. It’s been 5 months now and Vistara has been assuring me that they have sent them the authorization. Yet travelgenio keeps on denying the fact and refuses to process my refund.
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