Transaction made through Gpay- Failed transaction money not refunded Reg

Name of Complainant KUMAR RAJ R
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by KUMAR RAJ R:

on 17/02/2023 i remitted Rs14,400/- as the fee and created IFHRMS e-challan. Amt was transacted through gpay with UPI transaction ID 304828924557. It shows the transaction was success. Then I download the echallan it shows payment was Pending. After some time I download the said echallan it seems that the payment was failed. Ok but after that till date the amount of Rs14,400/- refunded to my SBI account, i approached the SBI officials and they said that the transaction was success with their jurnal No J/64953400. Till date i didn’t get my money back and Hence I made this complaint. kindly do the necessary action in this regard.
Thanking You

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