Transaction Failed But Amount Debited and No Refund Received

Name of Complainant Ambika Kapoor
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Ambika Kapoor:

Hi Team,

I booked 2 tickets via IRCTC online portal on 5 July 2022 , 1:54 PM but the transaction status came as Not Booked/Failed although amount if Rs 1034 were deducted from my account and it’s been a week now and I have not received any refund till date. Please help in initiating the refund asap.

Image Uploaded by Ambika Kapoor:

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