Transaction failed, but amount debited

Name of Complainant Mridul Bora
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Mridul Bora:

I have made a transaction person to person through Amazon app on 6th oct’21. Transaction was failed but amount had been debited from my account. Still i am not getting my refund. Not receiving positive response
from Customer service also. Please help..

Image Uploaded by Mridul Bora:

Transaction failed, but amount debited

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