| Name of Complainant | |
| Date of Complaint | January 28, 2023 |
| Name(s) of companies complained against | ROYALS CLUB INTERNATIONAL |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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First of all from Matheran station we have been given by a sales person a scratch card from that we won gift subject to attending their minimum 1 hr. presentation. We have attended those presentation for in which we have been represented by Azhar Shaikh & Neha Silva. Based on the presentation given by them we have obtain the 28 days domestic + international membership for Rs. 86,000/- with one complementary voucher & one gift voucher. While we tried booking from gifted voucher they said this can not be used during Oct. to Feb. & we have booked from complementary voucher from so many hurdles. Now we are trying to book for Maldives apx. since last 2 months they are saying you have to pay 359 USD as a exchange fees & 76 USD per person per night for Meal which is compulsory. Now our sales executive said please to talk to our head Mr. Nayeem Shah he said I am trying to solve your issue it’s already been 14 days no any issues have been solved. Sometimes he is saying please talk to our HOD Gautambhai or sometimes saying aaj solve hoga kal sove hoga sab kuchh. Still we got no solution. Really guys don’t get trapped. This is totally fraud & misrepresentation. Nothing is happening what their executives are saying. They are totally misrepresenting to their clients. When we said about cancellation of membership they denied about the same. So this is totally westing of money so don’t get trapped.
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