Tops N Tunic – Wrong product delivery.

Name of Complainant Sara
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sara:

I ordered a 4pc Mushroom top worth 800rs from the site and I received the order of a pant. The site has now said that I have not registered to them therefore there is no scope of refund or exchange from their end. I used to get necessary messages such as Order Packed, Order shipped from them, and to track them. They have made Amazon as their delivery partner for which amazon should also be aware about. The site looks extremely real so there is no scope fro people to realise that Its a fake site. There are also models present on their making it more accessible to buy. I received a fake levis pant instead of that and I paid in Cash. There is a customer care mail written on their site as [email protected] which is not a legitimate mail id as well. This leave the customer with no scope of refund leaving them a loss of 800rs

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