| Name of Complainant | |
| Date of Complaint | May 27, 2023 |
| Name(s) of companies complained against | Home credit |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to address a persistent issue that I have been facing with Home Credit regarding unsolicited calls. Despite my numerous attempts to resolve this matter, I continue to receive unwanted calls from your organization, causing significant distress and exacerbating my already difficult circumstances.
I want to emphasize that I have explicitly requested multiple times, both via email and through conversations with your customer executives, to have my contact number removed from your database. However, my requests have been ignored, and the calls persist without any regard for my situation or well-being.
I find this disregard for my privacy and the negative impact on my mental health highly distressing. I have been experiencing significant levels of depression, and these intrusive phone calls only serve to worsen my mental state. It is disheartening that Home Credit, as a reputed organization, is failing to understand and acknowledge the gravity of the situation.
To further compound matters, I recently received a response to my previous email, indicating that my email address is not registered with your system. This is perplexing and deeply concerning, as it suggests that my personal information may have been mishandled or overlooked by Home Credit. I find it alarming that despite not having my email address on record, your organization persists in contacting me daily.
I implore you to rectify this matter urgently and take immediate action to cease all communication with me. I kindly request that Home Credit delete my contact information(+91 8013721379) from your database and ensure that my details are not further misused or mishandled. I need an assurance that my contact details have been removed from your systems and will not be used for any further communication.
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