To change Post paid plan to Pre paid plan

Name of Complainant 9876728381
Date of ComplaintJune 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by 9876728381:

I want to change my Post paid plan to Pre paid plan.

My mobile number is 9876728381

However customer care executive denied citing of not having power to do so.

Image Uploaded by 9876728381:

To change Post paid plan to Pre paid plan

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