Tikona asking payment without giving service

Name of Complainant Shaikh
Date of ComplaintJuly 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shaikh:

I am customer of tikona since 10 years. Regularly making 6 month advance payment. I had made payment upto 26 March 2022 and the service is been stopped from 27th March 2022 for not upgrading next billing.
However I had been asked continuously for the payment for next billing cycle which i had not availed. Tikona sending advocate notice too.
I don’t understand why should 8 pay for the service which i had not used.

Image Uploaded by Shaikh:

Tikona asking payment without giving service

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