Ticketing team unreachable for ticket rescheduling

Name of Complainant Sathyan Parameshwaran R
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sathyan Parameshwaran R:

AirIndia Ticketing team is not reachable to replan my Air Tickets. I tried multiple times through the customer care numbers. But the agents will either arrange a call back or ask me to hold, until the ticketing team could attend. But after three days of continous attempt, not a single ticketing agent was reachable. I am worried that the onward and return tickets could be made as No_show tickets by this deferring tactics. Please help me to reschedule the ticket.

Image Uploaded by Sathyan Parameshwaran R:

Ticketing team unreachable for ticket rescheduling

Leave a Reply

Your email address will not be published. Required fields are marked *