Ticket Refund

Name of Complainant josmi joseph
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by josmi joseph:

I booked a ticket to london from kochi but could not travel since Iwas covid positive. The agent assured that the ticket will be rescheduled so I did not cancel it. But just 2hours prior to the departure, got mail saying that it could not be done. I could not even cancel the ticket and lost money. I have been asking for refund for the last 7 months, the response from flipkart was so bad. they did not take responsibility though it was clearly their mistake.

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