| Name of Complainant | |
| Date of Complaint | December 16, 2020 |
| Name(s) of companies complained against | VIA.COM |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I was having GoAir booking for 22/03/2020 from Patna to Kolkata. However the flight got cancelled due to nationwide lockdown. Now in 28th November 2020 I got a mail from airline that my amount has been processed and refunded. They are saying that they refunded the amount to Via.com (App through which i booked my ticket) and now they need to process the refund to my bank. But Via.com is not responding to my mails and neither on call. How am i suppose to get my refund of Rs7012?
Screenshot of my refund receipt from airlineis attached.
