| Name of Complainant | |
| Date of Complaint | November 18, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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have done payment of 9000 to 1xbet app on 29 september 2024. Payment was successful and 1xbet app saying to wait 14 banking days and now it is over 14 banking days and I contacted through customer care they are saying payment department is working. Please take necessary action on this fraud app 1xbet and try to help me in returning my amount. now it has almost 50 days. They are harassing me
Image Uploaded by deepanshu wadhwa:
Hello,
Typically, funds are transferred within an hour, but occasionally, due to the payment system’s or bank’s workload, it might take longer. However, a month is an unusually extended period. There may have been an issue with the payment system.
Since we don’t have your identification details, we recommend reaching out to support through your personal account on the 1xBet website or via the app if you haven’t already. Please include all relevant payment information so we can resolve your issue promptly.
Thank you for your patience. We’re here to help and appreciate your continued support.
Best regards,
The 1xBet Team