They sent the wrong product.

Name of Complainant Prathamesh Pandurang Patil
Date of ComplaintMay 22, 2025
Name(s) of companies complained against ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Prathamesh Pandurang Patil:

Order ID:* FT52825
*Purchased Products:* Insta360 Flow Pro (2025 Edition)
*Order amount:* ₹1290
*Payment mode:* cod

They did not send the product they showed, they sent a different product.

Image Uploaded by Prathamesh Pandurang Patil:

One thought on “They sent the wrong product.

  1. Order ID: FT52883
    Purchased products: Flip 6 Bluetooth Speaker With TWS Mini Earpods (Combo Offer)
    Order amount: 1799
    Payment mode: cod

    Dear Customer Service,

    I hope this message finds you well. I am writing to report an issue with my recent Order ID: FT52883. Unfortunately, the product I received is not the one that was shown at the time of purchase. Instead, I received a different product that is also not working as expected.

    I would appreciate your assistance in resolving this matter. Please let me know the next steps I should take to return the incorrect item and receive the correct product.

    Thank you for your attention to this issue. I look forward to your prompt response.

    Regards,
    Teja

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