| Name of Complainant | |
| Date of Complaint | May 23, 2022 |
| Name(s) of companies complained against | OTO CAPITAL |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was told, I’ll get a cashback after my 1st EMI. But am still waiting for my cashback. When I call them they are saying we had duplicate entry of your profile, so we can’t provide any cashback. But I don’t have any duplicate entry.
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Hi,
I have taken a two-wheeler Loan in Oto capital for 24 months tenure and cleared all My EMI’s till now, there is one EMI is pending next month on August 15th, 2022.
After cleared my 23rd emi someone called from Oto capital and said I need to pay interest charges for another 1 year, I was shocked hearing that and blasted him like anything and sent an email to Support@otocapital.in regarding this.
They are shared the agreement which I was signed on it and it is mentioned has vehicle has been taken for lease till the emi is cleared and we have pay 28% charges for the same which was not informed to us by the executive Pinky while taking the loan and also few months back we taken EMI tracker from the Oto capital through email and showed to Pinky since we had a doubt on the emi since she was told that we will get 2 months wave off, so thought it will be cleared in June 2022 but as per Tracker it was August 2022 than she was not agreed for it and she was told that we need clear all our emi’s up to August 2022 as per the tracker than you can apply for Noc going to Bank directly or by sending an email to Support@otocapital.in and even that time she never told anything about interest charges.
My wife asked her that can we pre-close this loan and she advice that you people have only 5 emi’s need to be cleared than why you wanted pre closed it, If you pre-close it the Bank my put extra charges.
I will pay the interest charges which was not informed to us and taking the loan and we are never aware to it.
Regards,
Adikeshavan S