They are not picking up their product as I want to exchange it

Name of Complainant Avanish Chaudhary
Date of ComplaintJuly 29, 2024
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Avanish Chaudhary:

As I had ordered a mattress from “Flo Mattress” last month but due to measurement issue it doesn’t fit to my bed so I submitted request for exchange . But form 1 month they send SMS that your product will be picked up today but in evening I get another SMS that your pickup had been cancelled by the delivery man . I have contacted customer care minimum 20 times they always say same thing that within 24 -48 hrs it will be resolved .

Image Uploaded by Avanish Chaudhary:

They are not picking up their product as I want to exchange it

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