The seller is not taking back the product

Name of Complainant Shibani Alva
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shibani Alva:

Hello,

I have booked the Samasung Galxy watch 4, On July 20th, And it got delivered in 21st. But when i tried to return the watch they were not ready to take it back. after raised the complaint in Flipkart Grievance grievance.officer@flipkart.com seller rejected the return again. After that I tried to contact Flipkat but they have not responded my email single time and nor even tried to contact me. The product is looks like used and it is not perfect or my hand and some defect in voice as well. Kindly help me to return that product and refund my amount. 10k is not at all small amount for me. Kindly help me with this

Seller Name: CORSECA

Thank You,
Shibani Alva

Image Uploaded by Shibani Alva:

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