The refund item was picked up but refund has not been initiated

Name of Complainant APOORVA GUPTA
Date of ComplaintMay 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by APOORVA GUPTA:

The order of one of the Amazon delivery was picked up by the agent. But the Amazon app shows that the product has still not reached the Amazon store, so the refund is still not processed. It has been three days now. Already contacted the customer care but didn’t got any help

Image Uploaded by APOORVA GUPTA:

The refund item was picked up but refund has not been initiated

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