The products to be returned are not getting picked up and I am not getting my money back

Name of Complainant Vidhi Jain
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vidhi Jain:

1) My product Indian Techno Crafts Modern Coffee Table; Outdoor Table (Solid Wood, Polished finish, Brown ) which was ordered on 14 August 2021is not being picked up. This has already happened 5 times already. My first return pick-up date was done within the return period itself.
2) My product Callas 3-Tier Height Adjustable Microwave, Oven, Dish Rack Shelf, File Rack (Black | CA 1246-CH | 80 x 35 x 60 cm) is also not being picked up. This has already happened 6 times already. My first return pick-up date was done within the return period itself.
I already had many long chats with various amazon agents but nothing came out of it. They fill NOCs but still nothing happens, they just keep on scheduling the pick-up date to another and then another. Money can only be returned if the product is being picked up, but in my case, no one is picking the products which I want to return.
So calling is useless. I am also not receiving any call from the pickup agent.
I want my money back by hook or crook.

Image Uploaded by Vidhi Jain:

The products to be returned are not getting picked up and I am not getting my money back

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