The product I receive is not same what I have ordered for

Name of Complainant	Asif
Date of Complaint	March 28, 2024
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Asif:

Mujhe Jo parcel mila hai woh galat parecel aaya hai Mujhe ya toh exchange karke Mujhe Mera correct parcel ya toh refund karo money

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