The field engineer has been cancelling my installation several times.

Name of Complainant Satyabrata Sahoo
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Satyabrata Sahoo:

I have requested for the JioFiber installation and had been registered with sujit kumar (field engineer)
Sujit didn’t come as he committed.

Then I have re-registered again with Ritesh pandey another jio representative again the field engineer has cancelled the installation mean time he cam and did another installation in the same building. Again I did he registration with Mr. Pankaja again he has cancelled he installation .
Also
I have raised complain with this issue to the national team of jio,however, It seems there is no action being taken as end customer is suffering because of the opportunistic field engineer.

The below persons are involved and everyone knows that the same person is troubling me several times.

No one , including the below person are not picking my calls also.
jio manager Sanjaya Srivastav,+91 80762 99448.
Sujit kumar the installation field engineer, +9188020 36500
pankaja the sales representative +91 93104 00509.
Ravikant team lead +91 88829 30839.
Sachin installation engineer +9197111 87033

Please note , I have all the emails with me I can send for further investigation.

Image Uploaded by Satyabrata Sahoo:

The field engineer has been cancelling my installation several times.

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