Telsync games automatic activation on my Vi sim

Name of Complainant Vishnu
Date of ComplaintJanuary 13, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishnu:

I have been charged for accessing games from TELESYNC-SOLUTION which i have never requested or activated on my Vi com but Rs. 10 have been deducted from my vodafone account without my concern ever time and whole balance become 0. Whenever I recharge money automatically detecting and balance become 0. I contacted customer care many times and there is resolution on this issue. When I check that on my mobile using USSD caode, getting message from VI that no VAS services activated on my mobile but money detecting every time. I want to file case on company for their fraud.

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