Tatasky broadband not refunding my amount for unused data

Name of Complainant Rakesh
Date of ComplaintDecember 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakesh:

I have paid advance prepaid amount of Tatasky Broadband for 6 months from 18th December 2019 to 15th June 2020  of 4995 Rupees and I am using data of just 11 days till 29th December 2019 .
Now I want to relocate to new location in same city but as there is no service of tatasky in that region so i will not be able to use the broadband services.So I requested to refund my balance amount but customer support is rejecting my offer
 
Even I asked representative to pause my plan and once the service is available in my area I am ready to start the service from the point i stopped still customer service representative is denying
 
And they are not giving any solution for this scenario at-all
Its very bad service which company is giving
 
 
 
 
 
 

Image Uploaded by Rakesh:

Tatasky broadband not refunding my amount for unused data

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