TataPlay deducted the money without intimation

Name of Complainant Venkata Koti Reddy talakola
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkata Koti Reddy talakola:

My setup box is not getting the power, So I complaint the tataplay to check that one, in that call I clearly told don’t change the setup box if it is chargable. Technican came to my house and changed the setup box and he did not intimated for any charges. I recharged 100rs due to pack validaity then I called customer care they told money is deducted for box and card and they told it is solved in 24 housrs now it is 3 days. I and my family missed the enterteaint because of there fault. I want taken action against them. Please add fine arround 20000 to them due to my family missed the entertrainment. I have all the records with I talk to customer care

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TataPlay deducted the money without intimation

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