Tatacliq Refund not being processed for returned product

Name of Complainant Mamta Kejriwal
Date of ComplaintAugust 4, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Mamta Kejriwal:

I had placed a return request for the ordered printer , as the printers glass was cracked from side. I have been calling their customer support for 8 days now, and they are saying that someone will pick the printer and initiate a refund. But they are not initiating the pickup and refund process. I have called multiple times from different numbers also, but every time they say it will be done in 1-2 days. My return request was placed on 28th July. It has been 8 days now and nothing has been done. They have also stopped responding to my calls and now my money is stuck.(Amount: INR 10799)

Order Number: 108624988

Image Uploaded by Mamta Kejriwal:

Tatacliq Refund not being processed for returned product

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