Tata sky technician ruined by set up box unauthorized

Name of Complainant Samar Rathi
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Samar Rathi:

Dear Sir,

I have two Tata Sky connection being 1066898170 & 1275775367.

I registered a complaint against 1066898170 for not reviving signal  on 06 Aug;19 and their technician came the next day.

While fixing the 1066898170  they took unauthorized access to the other Tata sky connection (1275775367) and changed it digicard to receive some code. After that Tata sky set up box(1275775367)  not working. 

I registered complaint Via Tata sky customer care phone number but they said,” I have to pay for new set up box”.

My complain is my box was working normally and they tampered it unauthorized and broke it then why should i pay the cost ?

Please help in this regard.

 

 

 

 

 

 

Image Uploaded by Samar Rathi:

Tata sky technician ruined by set up box unauthorized

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