| Name of Complainant | |
| Date of Complaint | July 25, 2021 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My Tata Sky set top box id is 1199682780 . My set top box was deactivated for a month and after recharging it showed a red light and the tv showed no signal. Talking to the customer care executives and technicians they said i will have to change my set top box and upgrade it either for a hd one for Rs 999 or get a reserviced box for 350. The technician said this without visiting and checking anything. This seems like a marketing strategy to close down people’s set top boxes and then asking them to upgrade . I need it resolved
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Hi, we understand your concern. We have raised a service request for you and we are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!