| Name of Complainant | |
| Date of Complaint | May 30, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Subscription ID : 1000116501
Our services are down from 20th May. I have raised 2 service requests till date:
| 1-23Q3H8T5 | 27 May 2020 | Field Repair | Service Repair | – | 27 May 2020 | Pending – Tatasky team will be contacting you |  Edit |
| 1-23GAYUJA | 24 May 2020 | Field Repair | Service Repair | – | 24 May 2020 | Completed |
The first one raised on 24th May got “Resolved” without anyone visiting our home. The second one is raised on 27th May and is pending till date. Everyday, I am connecting through their the chat service and everyday, I am being promised that someone will be attending that day only but no one has turned up till date.
This is most probably a simple disconnection or realignment case, a quick visit would fix it.
Without a service in this lock down period is really unbearable, specially when I see all my friend’s, relatives, they had their services (TataSky /Other DTH) restored within 3-4 days max.
Image Uploaded by Supantha Samaddar:
Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!