| Name of Complainant | |
| Date of Complaint | July 26, 2021 |
| Name(s) of companies complained against | TATA SKY DTH- MY CUSTOMER ID-1357791092-R.RAMKUMAR |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
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I AM A SENIOR CITIZEN AND HAS BEEN PATRONISING TATA SKY DTH PAST SEVERAL YEARS WHILE IN CHENNAI, HYDERABAD, ERNAKULAM AND NOW AT MUMBAI
MY PRESENT ADDRESS WHERE I HAVE TATA SKY DTH CONNECTION -CUSTOMER ID-1357791092 -NAME-R.RAMKUMAR IS AS FOLLOWS
R.RAMKUMAR
FLAT C 1203, MANAVSTHAL HEIGHTS,
Off MILITARY ROAD, MAROL
ANSHERI EAST, MUMBAI- 400072
TATA SKY SPORTS CHANNELS- IT IS NOT POSSIBLE TO SEE ALL THE PROGRAMS FOR NEXT 24 HOURS, SO THAT I CAN DECIDE TO SUBSCRIBE TO THE PARTICULAR CHANNEL
BUT TATA SKY IS INSISTING THAT IRRESPECTIVE OF MYSELF ABLE TO SCROLL DOWN ALL THE PRGRAMS FOR THE NEXT 24/7 HOURS, TATA SKY INSIST ME TO SUBSCRIBE
AFTER SELECTING THE SPORTS CHANNELS, 454, 455, 456, 463, 465.470, 473, ETC AS SAID THE TV SCREEN GOES BLANK AND WITH IN FEW SECONDS WHILE I TRY TO SCROLL THE PROGRAMS, THETV SCREEN DISPLAYS A COLOR PICTURE O=SHOWING, TENNS=IS, CRICKET, FOOT BALL, Rs 3.86 AS CHARGES , AND NAMES OF TEN SPORTS CHANNEL 1, 2, 3 ETC
I HAVE SENT MESSAGES TO help@tatasky.com, nodalofficer@tatasky.com, contact@tatasky.com – BUT NO RESPONSE. ALSO SPKE TO DIFFERENT OFFICERS IN 18002086633-NO SUPPORT, ONLY ARROGANCE, ALSO SPOKE TO NODAL OFFICER -020-60001771-MsSWETHA- NO HELP RECEIVED TO MAKE SURE I SCAN SCROLL ALL THE CHANNELS OF ALL SPORTS CHANNELS
YOU CAN UNDERSTAND THE ARROGANCE ATTITUDE OF TATA SKY DTH CUSTOMER SUPPORT AND THEY TELL LIES
TATA SKY DTH WILL CALL THE REGISTERED MOBILE NUMBER 9444814833 AND IMMIDIATELY DISCCONECT. AFTER SOME TIME I WILL GET A MESSAGE STATING THEY TRIED TO CALL ME BUT I WAS NOT REACHABLE. UNFORTUNATE PART IS THAT I CANNOT CALL BACK AS IT IS ONE WAY TRAFFIC. TATA SKY WILL SEND THE ABOVE MESSAGE TO CPGRAMS PORTAL ANS WILL CONCLUDE THAT THE GRIEVANCE IS CLOSED AS THEY COULD NOT REACH ME DESPITE TRYING SEVERAL TIMES
TAKE IMMEDIATE ACTION AGAINST TATA SKY DTH
Best Regards
M.Ramakrishnan
Senior citizen
9444824833
Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Interesting….