Tata Sky De-installation request complaint

Name of Complainant Shruti
Date of ComplaintOctober 30, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Shruti:

I have requested for de-installation of TATA sky dish as i’m moving to different city. MY location is mangalore region. initially they said with in 24 hours de-installation will be done and i need to pay 200 to TATA sky account for the same.

i paid the amount. then next day Tata sky technician called and asked i requested him to come at 6PM as i’m working women. he agreed and when i called him at 7.30 pm after waiting for an hour he was disconnecting my call. Again i raised requested 3 times, i waited till 11AM for the call and i left for the office.

then another technician called me and i asked him to come at 6PM he was telling it is not sure becos there office hours is 9-6. if TATA sky people so particular about office hours then whey the hell they call customer after 10AM, what they do 9-10AM.

TATA sky is behaving like they are feeding the customers. Highly pathetic service from TATAsky. If you cant value the customer, shut down your company.

Image Uploaded by Shruti:

Tata Sky De-installation request complaint

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