Name of Complainant	Nancy Pereira
Date of Complaint	March 14, 2019
Name(s) of companies complained against	tatasky
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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Even though Atul Pruthi assisted me over the past hour with selecting and paying an annual amount for the tatasky connection (owing to the fact that their website is so pathetic and outdated that all newbies in the industry like Netflix have a huge edge on them with regards to efficiently operating websites.

Secondly, I had to repeat questions multiple times for Atul to actually answer the questions posed instead of beating around the bush. After assuring me that I had paid for an annual package (giving me the bonus of 1 month free connection) and that I’d selected my pack, the due date on my service reads as 6 March 2020 (of note, it is 14 March 2019 today and really 1 year would terminate on 14 March 2020) In addition with the bonus month free, the due date to my service should really read 14 April 2020.

Atul failed to provide me with a receipt for payment and with a confirmation of my correct due date, bullshitting me by saying that to trust him that it would auto-update a month from now!!!!!!!) Tatasky has truly demonstrated pathetic service when Atul disconnected the chat without actually completing my reequest for an email confirmation, nor was he willing to use his brain and manually calculate wht the due date should actually be bearing in mind their current promo.

He failed to provide me with his manager’s contact number for fear of being reported. Obviously, he was more concerned about the security of his job and not the satisfaction of the customer – the very reason he has a job in the first place. TATASKY, YOU SHOULD BE ASHAMED OF THE TYPE OF SERVICE YOU PROVIDE AND THE PATHETIC NATURE OF YOUR WEBSITE. LEARN A THING OR TWO FROM NETFLIX, YOUR MUCH YOUNGER BUT INFINITELY MORE COMPETENT entertainment supplier.

Image Uploaded by Nancy Pereira: