Name of Complainant	PRAKASH ASRANI
Date of Complaint	November 29, 2020
Name(s) of companies complained against	Tata Sky
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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I AM A SENIOR CITIZEN USING TATA SKY DTH FOR A LONG TIME.

DURING OCTOBER I PAID YEARLY CHARGES OF RS 4008 TAKING ADVANTAGE OF THE OFFER OF 3 MONTHS FREE FOR PAYING YEARLY CHARGES .

THE MY MONTHLY CHARGE AT THAT TIME WAS RS 334.

THE DUE DATE AFTER PAYMENT NEVER REFLECTED 2 MONTHS FREE OVER AND ABOVE ONE YEAR

WHEN I CALLED CUSTOMER SERVICE, I WAS PROMISED CALL BACK WITHIN THREE DAYS, WEN I DID NOT GET CALL BACK , I CALLED AGAIN ON 31/11 AND WAS TOLD THAT I DID NOT ATTEND TO YOUR CALL. THIS IS NOT TRUE. MY ALTERNATE NUMBER IS ALSO REGISTERED WITH YOU.

I WAS AGAIN TOLD TO EXPECT ANOTHER CALL BACK WITIN ANOTHER 3 DAYS. I STRICT;Y INFORMED THAT BEING SENIOR CITIZEN, I TAKE REST IN THE AFTERNOON AND NOT TO CALL IN THE AFTERNOONAND THIS WAS RCORDED BY YOU.

TILL TODAY, I DID NOT GET A CALL AND I ENTERED INTO A LONG CHAT WITH A LADY WHO ACCEPTED YOUR FAULT AND SAID SHE WILL ARRANGE A CALL BACK WITIN 2 HOURS.

A GOT A CALL FEW MINUTES BACK AND WAS ASKED WHAT IS THE ISSUE I AM FACING. I TOLD THE LADY TO REFER TO MY COMPLAINT .

THE LADY DISCONECTED MY CALL ABRUBTLY/

THIS IS HIGHLY

WHEN THIS DEFFICIENT SERVICE AND NOT ACCEPTABLE.

PLEASE RESPOND IN WRITING.

THANKS

PRAKASH ASRANI.

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