Tata Sky Complaint: Misleading days recharge plan shared to consumer

Name of Complainant Binesh Mathew
Date of ComplaintMarch 24, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Binesh Mathew:

  • Tatasky day recharge plan does not provide validity of 24hrs as stated in trai website
  • As speaking to customer care came to know that eg if you recharge on 23th mar at 7.00pm then your connection will be valid till 23mar 12.00 which is just 5 hr instead of validity till 24th mar 07.00 pm
  • This information is not shared to user or any trai website hence fooling customer

Image Uploaded by Binesh Mathew:

Tata Sky Complaint: Misleading days recharge plan shared to consumer

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