| Name of Complainant | |
| Date of Complaint | July 28, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My self Wing Commander Bansidhar Jena, (B Jena), and my TATASKY ID – 1210835177.
I have been having problems in viewing Prime Video ever since Amazon Fire Stick has been installed on 2nd July 2020. Prime Video does not open or plays.
A number of complaints as regard to this inconvenience has not resolved the problem even though technicians have visited two times besides visit on day of installation.
Although as part of the scheme, initially for three months, all channels are available and payment is to be made after this period, but still we were advised over phone for making payment of Rs. 129/- for Prime Video and we have paid.
As advised this evening by Mr Abhinay, I am mailing 03 screen shots of Prime Video, taken chronologically. It is in forwarded mail.
Please resolve this as an urgent matter.
Thanks and regards.
Wing Commander B Jena
Mobile No. 9818055797
Landline – 011- 45516643
Image Uploaded by Bansidhar Jena:
Hi, that’s not how it should have been. We are looking into the matter. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!