Tata play binge, taking subscription amount but not provide services.

Name of Complainant Lavanya
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Lavanya:

I recharged 199 to stream content on binge. But wasn’t able to. I called the customer care, and the associate is telling me to uninstall and install the app for right details. And I lost 199rs. Then I again recharged with 249 where I can stream on tv, mobile and laptop too. And now that subscription amount is deducted but I can’t see the content. For past 3 days I’m calling the customer care number, almost wasting my half of the day talking to them. And till now I don’t get any resolution jot refund. Every time I call them they ask me to wait for 2-3 more days. This is a scam. The customer care has no resources or solutions to our problems.

Image Uploaded by Lavanya:

Tata play binge, taking subscription amount but not provide services.

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