TATA PLAY Binge setup box issues

Name of Complainant Mohan
Date of ComplaintJune 14, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohan:

I am not able to use TATA PLAY Binge services more than a month and I was charged for the same. I had raised request with TATA PLAY Binge first on 20-04-April-2022. More than 30 times called and complaints raised and these were closed without resolution. Both technician and TataPlay Binge customer care executives are playing with this issues. Without my knowledge they are closing the work order and again they are book new work order. They are not at all taking compliant against customer care executives. They are giving wrong complaint number. Please help to fix the issue and assist how can I get compensated for a unresolved issue pending more than 20 days.
SubscriberID: 1457127452

Image Uploaded by Mohan:

TATA PLAY Binge setup box issues

4 thoughts on “TATA PLAY Binge setup box issues

  1. Hi! Help is here. We’ve raised an Service Request for you we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

    1. Still not Resolved. last three days they are tried with old setup box which is also faulty. Its under warranty . Purchased two months back only. Why don’t have replace with new setup box. Yesterday nobody attends the call.

  2. Still not Resolved. last two days they are tried with old setup box which is also faulty. Its under warranty . Purchased two months back only. Why don’t have replace with new setup box.

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