Name of Complainant	Mohan
Date of Complaint	July 7, 2022
Name(s) of companies complained against	TATA Play Binge
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Complaint by Mohan:

Dear sir

You are only replying for my complaint and no solution. please find your response below .

I am not able to use TATA PLAY Binge services more than two months and I was charged for the same. I had raised request with TATA PLAY Binge first on 20-04-April-2022. More than 30 times called and complaints raised and these were closed without resolution. Both technician and TataPlay Binge customer care executives are playing with this issues. Without my knowledge they are closing the work order and again they are book new work order. They are not at all taking compliant against customer care executives. They are giving wrong complaint number. Please help to fix the issue and assist how can I get compensated for a unresolved issue pending more than two months.
SubscriberID: 1457127452

Sir please find your reply

Tata Play says:
June 15, 2022 at 2:31 pm
Hi! Help is here. We’ve raised an Service Request for you we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Tata Play Customer service says:
June 17, 2022 at 1:54 pm
Hi, we understand your concern. We’re looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Tata Play says:
July 5, 2022 at 1:48 pm
Hi! That’s not how it should have been. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

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