Taking extra money from me and don’t give me any solution regarding this

Name of Complainant Debolina Upadhaya
Date of ComplaintJuly 3, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Debolina Upadhaya:

136702237948993 this is my AWB number.I am trying to contact you guys so many times.I am really get frustrated by your company.I orderd a jeans from Ajio.My percel got delivered by your agency.It was a cod order.so as you know your QR code was presented with your delivery agent and I paid my money through that qr code.but from your end my transaction was incompleted.but from my bank account it got debited and then your delivery representative ask me to pay that money on cash and told me that I will get refund within that day.but neither i got any refund and nor you guys help me for this and that things happened 16th June Thursday 2:04 pm.
I tried to contact your customer support team so many times they don’t even picking up my call and when picked up my call they missbehaving with me and told go and talk to ajio.i need a help assap.

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