Zoomcar

5 months gone but still my refund not received from zoomcar

Name of Complainant Haribabu
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I cancelled zoomcar covid reason on 27/05/2020 and my refund amount RS.8000 and they block my number, i daily asked my refund in facebook post they also reply says as soon as possible but still my refund not received, last 15 they didn’t reply to facebook message also.. i don’t understand my refund, please help […]

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Zoomcar not refunded my Money after 1 month

Name of Complainant Ankit Tomar
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, I booked a car on 29 SEP 2020 and I still didn’t get my refund of Rs.759. My booking no is Booking ID: JPS6NE6A5. Also, there is no response from the customer care executive. And no way to call a customer care executive. If I didn’t get my refund I am going to file […]

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Zoomcar not refund my amount from more then a month

Name of Complainant Pratik Karale
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a car at 28th September 2020 after that it was cancelled from zoomcar end. For that i paid 5975/- and they side it will refund my money within 30 days and now it’s more then 30 days and still my amount is not refunded. Even i called but no is not working. […]

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Refund

Name of Complainant Abdullah Hissamuddin
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have a refund pending of Rs-2896, it’s been over a month and I haven’t received any updates from them, there’s no option to call them, I’ve emailed them 3 times from the “contact us” option in the app. Refund was last modified: October 31st, 2020 by Consumer Court

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Booking cancelled haven’t received refund

Name of Complainant vaibhav agrawal
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked vehicle in last week of september for 1st of october but in the morning of the booking date they have cancelled vehicles by saying no vehicle is available now they haven’t processed my refund till now I have tried contacting them via email but i haven’t received any response from then and […]

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Refund not received for more than 44 days

Name of Complainant Sagar Shah
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My booking number is JPS6NEO9B and i booked on September 16, 2020 and also cancelled the same on the very same day as my driving license was not approved by Zoomcar. Now ever since that date till now i have not received the refund amount. Further, the Customer Care has no option at all that […]

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zoom car refund not provided for the cancelled booking

Name of Complainant Saviour Gupta
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Booking cancelled on 15th septmber and till yet refund is not issued. There is no customer care team response about refund. Zoomcar is doing fraud with their valuable customers. zoom car refund not provided for the cancelled booking was last modified: October 31st, 2020 by Consumer Court

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Refund from Zoomcar is pending for almost 3 months now

Name of Complainant
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Had booking with Zoomcar from 7th August 2020 to 12th August 2020 and they asked me to cancel it as they were asking extra money, which wasn’t mentioned anywhere in their policy and I refused to pay that. Now I am waiting for my refunds which is 3440 INR. I tried to contact them via […]

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ZoomCar refund pending from over a month

Name of Complainant Gaurav Malik
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I booked a cab for 27 September 2020 at Patna with booking id IDJPS6NE0ZE on 23 September 2020. My uploaded my DL and all necessary documents for profile verification 5 days earlier which is still pending. One day later after I booked ZoomCar I received a call form zoom car saying they don’t approve Rohtak […]

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